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Shipping and Delivery Policy

At Manan Water Pvt. Ltd., we prioritize fast and reliable delivery of our high-quality water filtration and irrigation systems. This policy outlines our shipping process, delivery timelines, and important information regarding your orders.

1. Shipping Process

  • Order Processing Time
    All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next working day. After your order has been processed, you will receive an email with the shipping confirmation and tracking information.
  • Shipping Locations
    We deliver across India, ensuring timely delivery whether you are ordering water filters or irrigation systems. If you are unsure whether we deliver to your location, please contact our customer support.

2. Shipping Charges

  • Free Shipping
    We offer free shipping on orders exceeding ₹[X]. For orders below this threshold, a shipping fee will apply based on the weight and destination of the products.
  • Additional Fees for Large Orders
    For larger items like specialized irrigation filters, extra shipping fees may be applicable. These will be calculated and presented at checkout.

3. Delivery Timeframes

  • Standard Delivery
    Delivery typically takes 3-7 business days, depending on your location. Areas within Gujarat and major cities usually receive their orders faster. Delivery times to rural or remote regions may be slightly longer.
  • Expedited Delivery
    Expedited shipping is available for an additional fee. If you require faster delivery, select this option at checkout, and we will prioritize your order.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment until it reaches you. For any tracking-related inquiries, please contact our customer support.

5. Shipping of Multiple Items

If your order contains multiple items, they may be shipped separately based on stock availability. You will receive separate tracking details for each package.

6. Address Corrections

Please double-check your shipping details at the time of placing your order. If you need to make changes to your delivery address, reach out to our team as soon as possible. Once your order is dispatched, address changes cannot be made.

7. Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please notify us immediately. We will work with our shipping partners to resolve the issue and arrange for a replacement or refund.